Since 2009, the Allen Fire Department (AFD) has utilized simulation-based training to improve decision making in high stress situations. With the retirement of the previous simulation tool in 2019, and in partnership with the gaming studio SmokeStack, the AFD developed a custom training solution using the Unity gaming engine. This development allowed for the use of 3D virtual structures and publicly available assets, facilitating continuous improvements in training scenarios.

The virtual training program employs Naturalistic Decision Making (NDM) principles to enhance firefighters' ability to make decisions under stress by simulating realistic scenarios. The platform enables the creation of complex, dynamic environments where decisions directly impact outcomes, mirroring real world situations.

Prior to the development of this project by the AFD, an interactive virtual training environment did not exist for the fire service. The new training environment is enabled by cloud-based computing, which supports multi-user access, while facilitating team-based training exercises that focus on communication, fire ground organization, and strategic planning.

A comparison study between AFD personnel and those from a department without this training unveiled significant enhancements in decision-making abilities among AFD firefighters. This indicates the effectiveness of simulation in training firefighters to assess situations, recognize patterns, and apply experiences to make informed decisions rapidly.

This paper outlines virtual training methodologies, explains the design and development process of the new system, and presents outcomes from the implementation of this virtual training tool.

Keywords
AUGMENTED AND VIRTUAL REALITY (AR/VR);BEST PRACTICES;COMMUNICATIONS;ENHANCING PERFORMANCE;GAME TECHNOLOGY;SERIOUS GAMES;SIMULATIONS;TEAM TRAINING

Additional Keywords