The purpose of this work was to identify similarities between concerns about integrating automated systems into U.S. Army units, known as digitization, and automation concerns in other areas, such as aviation, with the goal of suggesting that integrating automation and automated systems into organizations and work groups follows a common pattern. The researchers compared a taxonomy of automation problems and concerns from commercial aviation with examples of similar behaviors and attitudes observed in U.S. Army units. The observations came from field studies and previous research literature about integrating digitization into U.S. Army units. Once elements in the taxonomy which were unique to aviation were eliminated, the remaining statements were evaluated to identify similarities in U.S. Army digital units. Lists of concerns from each area were compared to find matches. Results showed that a significant percentage of the aviation automation concerns were also digitization concerns. The results suggest there may be a common pattern of attitudes and behaviors towards automation. If this pattern were identified, it could be used to introduce automated systems into work groups more easily. Suggestions for future research are included.
Automation Integration: Comparing Flightdeck Automation and U.S. Army Digitization
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