Creating a culture that enables innovation begins with removing barriers written in policy. In 2018, the SECAF published a series of guidance letters directing the reduction of policy and removing processes to non-directive guides. The Air Education and Training Command has undergone significant changes as a result of this directive. In this paper, we explore best-practices and lessons-learned that we discovered by reducing directive U.S. Air Force technical training guidance from 524 pages to 29 pages through a collaborative development process. Change management processes used both top-down and bottom-up leadership to create what-to-do guidance that lets commanders be commanders and NCOs be NCOs. We migrated the how-to-do information into a knowledge portal that is agile and adaptable to mission needs of our subordinate units. Finally, we explore some examples of innovation that occurred once the restrictions of policy were lifted.
A new approach to policy: Creating a culture of “Can.”
Conference
I/ITSEC 2020
Track
Policy, Standards, Management, and Acquisition