The Marine Corps Distance Learning Network (MarineNet) is the United States Marine Corps’ enterprise level Learning Management System. MarineNet is employed to increase operational readiness by improving training quality and accessibility for individual Marines. The Marine Corps University’s (MCU) College of Distance Education and Training (CDET) is the entity responsible for managing MarineNet. Like many technology heavy organizations, CDET has encountered several challenges in adapting and aligning organizational practices with emerging technologies and evolving user needs. This paper details CDET’s efforts to mitigate these challenges through the conduct of the MarineNet User Engagement Exercise (MUE2). The MUE2 was executed as an instructor led discussion and survey. Participants were drawn from the I, II, and III Marine Expeditionary Forces, Marine Forces Reserve, and MCU’s Professional Military Education resident schoolhouses. The problem the MUE2 research addressed focused on the development of a procedural method to tap into the range and depth of knowledge available within the MarineNet end user community. Based on the principles of human-centered design, the MUE2 is a requirements elicitation project that directly engaged the MarineNet end user community as an exploitable systems design asset. The objective of the MUE2 was to give voice to the MarineNet end user population and to provide CDET with a contextually based understanding of the concerns held by the end user community. The purpose of the MUE2 was to provide CDET with a data-driven decision support methodology on which the architecture changes designed to improve MarineNet’s capabilities could be validated and appropriately prioritized.