The Army Learning Model (ALM) advocates the use of mobile, digital devices for delivering training anywhere and anytime. An assumption of the ALM is that millennial learners have a higher level of digital literacy than older learners and that they will naturally leverage digital technologies for learning. However, precursor competency requirements for these devices are vague and there is little data on the knowledge, skills, attitudes, or usage information of users regarding tablet computers. In this project, we investigated precursor knowledge, usage, and acceptance of tablet computers by Soldiers in the Signal Captains Career Course (SCCC).

One hundred and thirty Soldiers in four sections of the SCCC were issued tablet computers at the beginning of the 20 week course. Soldiers completed pre- and post-tablet use surveys that addressed their perceived confidence, skill, and attitudes towards using the devices. Results indicate an overall positive perception with many responding that tablets aided in "completing tasks more effectively" and were generally "useful in the course." However, despite the positive attitudes towards the devices, overall usage was moderate-to-low with most respondents reporting only weekly to monthly usage. An important caveat to this is that the program of instruction was not altered for tablet integration. The tablets were simply given to the Soldiers to use as they so desired.

These findings do not support the assumption that digitally literate learners will spontaneously leverage digital technology when learning. Usage and acceptance results indicate a strong need to properly support new technology use within the classroom. Without proper integration, tablets will likely be underutilized, especially if the user is unfamiliar with the device. We conclude that in order for mobile devices to provide benefits to institutional education, instructor support and guidance is critical. We offer actionable recommendations to enhance tablet assimilation and offer direction for future research investigating educational tablet implementation.