Successful online teaching and learning stems from an integrated, problem-solving approach to the design, development, management, and implementation of the online learning environment. Seven years of experience in using online learning environments for individual classes and complete programs in Instruction Technology has facilitated the development of a strong foundation of strategies and techniques for the online teaching and learning process.

This paper explores lessons learned from seven years of online teaching and learning. Stakeholder perspectives are explored. Lessons include ideas and tips related to: design, development, maintenance, support, learning management systems, and support systems. Guidelines in the development of complex online learning systems are also suggested.