There are many variables when managing different computer-based training programs. Perhaps the two most important aspects are the unique requirements of different programs and the unique personalities of the CBT development team. It is the program manager's responsibility to orchestrate a successful program.

Use of the QA program presented tere is a foundation to building a successful program. It should be molded to fit specific program needs. and the capabilities and personalities of team members.

Use of this QA plan has yielded favorable results. Development time for comparable CBT material was reduced by an average of 20%. In addtion, the percentage of errors identified during the cliente review prior to course conduct was less than 1%.