Increasing systems sophistication and limited personnel resources are dramatically demonstrating the need for cost effective training, operations, and maintenance assistance at the work site. The Interactive Multi-Media System (IMMS) addresses these needs by providing training, technical documentation, and operations information in a highly interactive format using advanced microcomputer and optical videodisc design. IMMS uses Spatial Data Management as a means to provide users with rapid and natural access to varied types of information in an easy-to-use and unified format. There are no languages to learn or typing required with IMMS. Optical videodiscs are used in IMMS to provide users with immediate access to interactive video-based information. Some of the interactive videodisc functions supported by IMMS include diagnostic procedures, step-by-step assembly, maintenance, and operations activities, and technical information support. Other multi-media aspects of IMMS include the use of variable data sources such as microfiche, videotape, remote data systems, and teleconferencing to support changes in technical information and procedures as well as off-site instruction. Finally, embedded subsidiary incentives in IMMS stimulate the learning and usage of IMMS by users.