As new delivery systems are being made available and affordable, there is a rush to import old data and training into new formats required for the new delivery system. Stand-up courses are being loaded onto web pages and computer-based instruction is being incorporated with electronic performance support. Change is occurring at a very fast pace. Organizations seeking to expand and update existing training materials into the newer delivery systems are presented with unexpected challenges.

Different training delivery systems have their own characteristics that prevent the materials from being easily converted from one format to another. This paper will describe the policies applied and lessons learned in converting traditional instructor-led materials to computer-based instruction. The paper will discuss issues addressed at each phase of the instructional systems design process and strategies for successful conversion. The following areas will be discussed:

• Misconceptions of conversion projects.

• Resolving issues that arise when moving from traditional training to technology-based delivery systems.

• Streamlining the design and development of converted instructional materials.

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Karen Montgomery