Coast Guard Force Readiness Command, Training Division
Courtney Zollicoffer is the Assistant Chief for Enterprise Performance Solutions, a branch of the Training Division of Coast Guard Force Readiness Command (FORCECOM). Her expertise is in the instructional design of advanced distributed learning (ADL) solutions, specializing in self-paced eLearning. Her professional career began as a high school mathematics teacher. After earning her M.S. in Instructional Design and Technology from Old Dominion University, she began designing facilitated training and self-paced computer-based training modules for various military and federal government agencies, including the Army, the Department of State, Department of Homeland Security, Customs and Border Patrol, and the Defense Threat Reduction Agency. Her catalog of ADL products designed and developed for the US Coast Guard spans over 15 years, an inventory that includes electronic performance support systems, self-paced eLearning training modules, and facilitated online training. In her current role, her primary duties include oversight of the design, development, quality assurance, functionality testing, and lifecycle maintenance of products hosted on the Coast Guard’s Learning Management System and support of enterprise architecture requests for developing ADL solutions leveraging emerging technology.